The only constant thing in life is change. We can decide to ignore it, accept it, we can fight it. It doesn’t really matter. Change will happen anyway. It is the direction it takes and how you can make things better, stop things from going worse and make use of the change, that is different for each person.
I had the chance to listen Anita Krohn Traaseth, CEO of Innovation Norway and one of the key-leaders in Norway, she is titled as “Top 20 Women in Business in Northern Europe”, “Top 50 Most Inspiring Women in European Tech” and “Best Female Leader in the IT Industry”. She was talking about change leadership on a Norwegian-Chamber of Commerce annual event.
As I am fond of Norway, this seminar surely gave a good overview of what Norway is going through. I have been following Anita Krohn Traaseth via Twitter, as she is very active in social media and it was a pleasure to see her “live”. Here are the thoughts I picked out. Just one note – she talked a lot about technology, as it is one key factor in today’s changes in business and economy and really in our everyday lives. I will not mention these topics so much and focus on some of the thought provoking ideas.
“If the time for you is worth saving, you better start swimming” Bob Dylan These were the words by Dagfinn Sørli, ambassador of Norway to Estonia, to start the inspirational seminar. And I think in the light of current events, he (and Bob Dylan) is right. We all need to take action.
Norway’s top leader started the talk about 1970s where it was the foreigners that said that there might be some oil. She reflected that all the opportunities start with opposition. Norwegians didn’t believe that there could be oil. Now, after 44 years, oil has changed the game for Norwegians. Due to the oil, Norway and people born in 1970s could only see the way up-life. That meant that even when there were problems in the world that forced other countries to develop, Norway didn’t have to. In 2014 it changed.
Some of the new points we have to accept:
- 60% future jobs are not yet created.
- we have to create more sustainable, diversified economy.
- one industry, core industries are not enough.
- we need to learn from Estonia and China and from other economies, from the countries that have had crisis.
- When before, knowledge was driven by the engineers who had the power, not by the consumer. With the digital revolution suddenly we are connected and can work everywhere. The power is in the hands of the consumer. It affects security and trade.
- Today, 7-year-old come up with ideas but they don’t understand the system. Now the question is to make these different generations work together.
We have to create new playbook for Norway to make our economy much more sustainable.
Estonia and Norway both are small countries we have to have power couples, play together otherwise we are small fishes in the sea. Alone we could never compete with the likes of China. That means also we need to have something of value in what we deliver. Anita Krohn Traaseth brought out one thing that has been in my mind for a long time. As I am from the in-between generation, not exactly X and not Y-generation, I can’t say that out loud. But she did:
70s people and generations role is to UNDERSTAND and make space for the new generation. And if we reach the point where we don’t understand and can do it then we need to step down.
I have heard a leader of talent management company tell career specialists that we somehow have to deal with Y-generation with the hint that the X-generation is actually right. I think she should have stepped down her position and make space for new people, as what she said and how she thought others (some older than her) was clearly not a good case of change leadership. I like what she said: Finally the new generation can show their character.
After giving an insight on Norway and the changing world and how we need to change with it, Traaseth went on to leadership. It was one of the first things I learnt in Business School, that there is a difference between a “leader” and a “manager”. Both are necessary, but for different times and reasons. Few points Traaseth, who herself has years and years of leadership experience, made:
- leadership semantics is difficult for Norwegians (and for Estonians): for us it is quality control, Excel sheets, etc and that is not the way to lead change.
- trust is the key-ingredient in change management. That is the main challenge in Norway.
- we know by research that leadership way is the way to change. But we are afraid to be ridiculed and thus we are by the way of ourselves. Martin Luther King actually believed what he was doing and he didn’t care about what others thought.
The three types of employees
Traaseth referred to The Gallup Management Journal that had put together a three types of employees. This is fairly known overview that one should take with reservations, but in all simplicity, it is quite right, I believe.
- Actively Disengagaed
In a change process is hard to making those actively disengaged people to take part. you need to act differently.
We need a manager, but the world is over managed and under led – Kotter
The results have shown that in Estonia 16% are engaged, 64% not-engaged and 20% actively disengaged. Norway it is 16-77-7. if you are planning a huge change, you need to know who are the engaged and actively disengaged. And in the beginning the actively disengaged needs to be at least try to move to the mid-group to engaged. At the same time, if you pay too much attention to those who don’t want to do anything then your talent will leave because you don’t pay attention to them.
Don’t underestimate culture in a change. It is extremely important
But now, ask yourself: who do you want to be – amongst the engaged or disengaged ones? It is your personal choice. if you are the 10% you will have to take a lot of shit, work a lot. It is true we have different times in life. When you hit that level of dissatisfaction there is no-one who can help you out but you. If you choose to change the group its hard work.
I don’t just deliver, I want to change things. If you are in the bad category you should stop being a leader because it will be destructive to the team. – Anita Krohn Traaseth
Before you move to doing, prioritize the whys, that is: philosophical part before you move to doing.
On a personal note. Anita Krohn Traaseth’s personal reflections
Anita brought out a very good point to always look at the mirror and your own reflection not through the “window”. If you look through the window you always see something to blame. But take a hard look at your reflection to make changes. She started a management blog in 2012. She put up the application she made to become a trainee in IBM so it might help others (she got the position). And stright away she got a bad review in Norwegian financial newspaper saying that it is stupid and what kind of leader she is doing that. This bad review made her stop and think: why do I do this blog project? She could have stopped – she had at least tried. But she had a mission and decided to be extremely embarrassed. Now, she has millions of clicks and award for the blog.
Moral of the story: What can be strange this year can be innovation next year.
On the last bit of her talk, Anita went more deep on her own struggles as a leader. She gave some really sound advice.
- there is criticism that makes you better and other that makes you shit. When you get shit=fertilization, take it – you need that to grow. Just bring it on!, she said.
- when i get stabbed in the back, I take my jacket off, count the stabs and through it away. And then: Let’s go shopping!
- I sleep a lot. I smoke, I don’t do sports. When you start thinking “You should have been doing this or that – my best solution is sleep. I don’t have to do anything, I have to sleep. I am not a rolemodel of sustainable life, IT IS MY LIFE.
I really enjoyed her energy and the fact that she can be honest about having a NORMAL life, with her own struggles, choices and successes. We should all take more risks to be ridiculed. That means we are trying to change and make things better. We should all thrive to find our way of life. We should manage, but also lead. Because the only sure thing is change. You can see the video of her performance here. Follow her on Twitter and see her blog.
Persoonibrändi Agentuuri asutaja, persoonibrändi ja kommunikatioonijuhtimise nõustaja, ettevõtja.